YarrSortOut — How to delete your data

App and developer

• App: YarrSortOut (Google Play)
• Developer: Elderfin Games
• Contact: Yarr.Support@gmail.com

The only data we keep is payment records

YarrSortOut has no separate account registration, and game data is stored on your device. Our server holds only payment records used to verify emerald purchases (a random install ID, your Play Games player ID if signed in, order ID, product, quantity, and purchase, claim, use and refund events). You can delete on-device data yourself right away, and you can request deletion of server payment records by email.

Delete it yourself

• Delete game progress only: in the game, open ⚙ Settings → 🗑 Reset game data (tap twice to confirm). Settings, your policy acknowledgment, your “Remove ads” purchase, emeralds, skip tickets and your mailbox are kept.
• Delete everything: uninstall the app. All data stored on your device (including settings, your policy acknowledgment, the age check result and claimed emeralds and skip tickets) is removed. Emeralds and skip tickets are stored only on your device and cannot be recovered after uninstalling. Emerald packs you have not yet claimed from the mailbox return to the mailbox when you reinstall.
• Advertising data: delete or reset your advertising ID in Android Settings › Privacy (or Google) › Ads. Data held by Google can be managed with your Google Account tools (myaccount.google.com).
• Cloud save (linked Google players): delete this game's data in the Google Play Games app settings, or in Google Drive (web) → Settings → Manage apps → YarrSortOut → Options → "Delete hidden app data". Unlinking in the game alone does not delete it.

Request deletion by email

To delete support emails you sent us or any other information we hold, email Yarr.Support@gmail.com with the subject “Data deletion request”. Please send it from the same address you used to contact us so we can verify it is you. We will delete the data and reply within the legal deadline (Korea 10 days, EU/UK 1 month, U.S. 45 days).

• Payment server records: include your order ID (the number starting with GPA in your Google Play receipt email) and we will find and process them. Payment and supply records we must keep for 5 years by law are restricted from any other processing, instead of being deleted, until that period ends; purchase tokens are erased one year after purchase. You can unlink Google Play Games with “🔓 Unlink Google Play Games” in settings. After unlinking, your player ID is no longer sent, but unlinking alone does not remove the player ID from past payment records already on the server — email us if you want that. You can also open this page from Settings → 🗂 Request data deletion in the App.

What is kept, and for how long

• Support emails about purchases or refunds: kept for 3 years under Korean e-commerce law, then deleted.
• Sales and order records (order number, date, amount, country): kept for 5 years (7 years for cross-border transactions) under Korean e-commerce and tax law, then deleted.
• Emerald purchases (including unclaimed packs) stay in your Google Play account. You can withdraw an unclaimed pack within 7 days of purchase by emailing Yarr.Support@gmail.com.
• Your “Remove ads” purchase stays in your Google Play account; after reinstalling you can restore it in Settings → Restore purchases.
• Information processed by Google and Cloudflare is handled under their own policies.

For details, see the Privacy Policy.